Shipping policy
At Piping Prints, we strive to provide a seamless and enjoyable shopping experience for our customers, no matter where you are in the world. Here's what you can expect when placing an order with us:
Processing & Shipping
- All orders are processed within 48 hours of placement, excluding weekends and holidays.
- We proudly offer international shipping through USPS and UPS, ensuring reliable and secure delivery to your doorstep.
- Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can stay updated on your delivery.
Shipping Rates & Delivery Times
- Shipping rates vary based on your location and the size of your order. You will be able to view shipping options and costs at checkout.
- Delivery times depend on your location and the carrier used. For domestic orders, please allow 5-7 business days for delivery. International orders may take longer depending on the destination.
Damaged or Lost Packages
- We take great care in packing your items, but if your package arrives damaged, please reach out to us as soon as possible so we can assist you.
- Contact us at hello@pipingprints.com with your order number and a description of the damage. We’ll work quickly to resolve the issue and ensure your satisfaction.
Customs & Import Duties (For International Orders)
- Please note that international orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These fees are the responsibility of the recipient.
- We recommend checking with your local customs office for more information on potential charges before placing an order.
